Did you order the wrong size, or are you unsatisfied with the product after trying it? Don't worry! We'll send you the correct size free of charge or refund your order in full without questions asked. We also like shopping without hassle.
All orders in The Netherlands and Belgium will ship for FREE with PostNL from €48. For all other countries, we ship your order with DHL.
Standard Free Shipping:
All other European (EEA) countries and the United Kingdom enjoy free shipping with an order value of over €70.
Standard Delivery costs:
- Flat Fee €9: Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden & the United Kingdom.
Estimated Delivery Times:
Note that delivery times may vary based on your location. Please see below the estimated delivery times.
- Benelux - 2 business days: Belgium, Netherlands & Luxembourg.
- Europe Zone 1 - 3-4 business days: Austria, Denmark, France, Germany & United Kingdom.
- Europe Zone 2 - 4-5 business days: Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Spain & Sweden.
- Europe Zone 3 - 6-9 business days: Cyprus, Greece, Iceland, Liechtenstein, Malta & Norway.
Returns
We accept returns of unused products when you request the return within 100 days after delivery. Products must be unworn, undamaged, and in the original packaging.
You want to wear practical, reliable and durable underwear that lasts longer. We stand firmly for the quality of our products, a that's why we will provide a wear & tear guarantee if something goes wrong within 6 months. Send us a message, and we'll solve it asap!
KHAIZEN Underwear gives you all-day support without losing its fit. The buttery soft TENCEL™ fabric is stretchy and embraces your shape. The pouch for your package is more flexible and roomy to prevent a tight feeling.
Each pair of underwear compensates for 2,0 kg of carbon emissions. Right after you place an order, a carbon-neutral certificate is generated in your name! 🌿
Underwear with features that care. Your conscious decision to buy better solves many problems, including your own! Soft and durable underwear you can enjoy for years. By choosing a socially responsible and sustainable product, your purchase will contribute for decades.
Fabric
92% TENCEL™ Modal x Micro & 8% Elastane*
Model
Our model is 178 cm and wears a size medium
Hygiene product
This product is considered a hygiene item. Once the product packaging is opened, the right to return it is voided. However, if it's your first order, you can still claim a free exchange under the Size Guarantee. We understand that selecting the right size when trying out a new brand can be difficult.
* TENCEL™ is a trademark of Lenzing AG
Feel free to reach out for anything you're pondering. Our customer experience team is available daily from 08:00 to 20:00 CET.
Pay 30 days with Klarna
